FAQs

1. What is the return policy?
Our return policy can be found here.

2. Can I return items purchased online at a MADISON store location?
Absolutely! You can return items ordered online at any MADISON store location. The same refund policy applies. You can find a list of our stores here.

3. I have a MADISON gift card. How do I use it to pay for my online order?
If you have a MADISON gift card and would like to use it towards your order, enter your gift card code in the "Gift card or discount code" box on the checkout page. Please contact us for assistance if needed.

4. Can I request to be notified when an item that is currently sold out becomes available?
Select "NOTIFY WHEN AVAILABLE" on the product page and submit the form to be notified via Email or SMS when an item is back in stock.